Hi Shannon,
Thank you for taking the time to leave us a review. Customer satisfaction is really important to us. I'm sorry to hear that you were not only missing bins in your package, but also received one damaged.
We're here to help! We would like nothing more than to turn this around. I will follow up with you via email, so please keep an eye out for that! We will send you a completely new kit due to your troubles.
Thank you,