Update to Our Customers

Through these unprecedented times, we’ve been focused on what we need to do to maintain the health and safety of our employees and supply partners – while also serving you, our valued customers.

Following recent news updates and guidance from the CDC and Health Canada on the latest status of COVID-19, we’re taking necessary precautions to protect everyone while still working hard to fulfill orders and ship products.

 

We have received an overwhelming number of orders in recent days and are experiencing longer than normal shipping times. We are working as quickly as possible to fulfill your orders, while keeping in mind safety precautions and the health of our team members and families.


We expect most orders to be shipped within the next 14 days. You’ll automatically receive a shipped confirmation email and tracking link as soon as your order ships.

 

Thank you for your continued support and understanding during this time. Rest assured that we are working to make your experience as seamless as possible. Stay safe and take care.

 

Eric Letham

CEO, Proslat